Get in touch
If you want to work with us, have a question about your tickets or if you have the perfect idea for a specific event, give us a call or send us an email. We are also available on WhatsApp if you have a quick question. If you fill out our contact form, we will get back to you as soon as possible. Let’s get in touch!
Got a Question?
Can I buy a ticket at the door of an event?
Yes, if we still have tickets available for that event, you can buy a ticket at the door. Check our event on Facebook to be sure we are not sold out! Please remind tickets at the door are usually more expensive than buying your ticket upfront.
How are your clothing printed & how to preserve?
Most of our designs are embroidered, which last longer.
When printing is used: We use direct to garment printing technology and eco-friendly, water based inks. These environmentally friendly inks are soft, breathable and may smell slightly of vinegar, but will disappear after washing.
To best preserve the graphic on your garment, we recommend washing inside out with like colors on cold setting using a mild detergent, hang or lay flat to dry. Do not tumble dry. If tumble dry anyway do it on a low setting, but please be aware that drying your garment will cause the graphic to fade gradually over time. Just as a black colored garment will fade when dried, so will the graphic on your shirt. Avoid products that contain color safe bleach, stain lifter or Oxy Clean. These products contain chemicals that will lift color from your graphic causing it to fade.
Since all of our products are mostly of cotton, they will tend to shrink a little after being washed and dried. To minimize the shrinking, machine dry low or hang dry.
What if something is out of stock?
If something in your order is out of stock or discontinued by the manufacturer, you will be notified via email. You will have the option to cancel your order for a full refund or you may select a replacement piece from something that is available. If we do not receive a response after 7 days, your order will be cancelled and refunded and we will send you another email to inform you.
Why if my card declined?
Cards can be declined for a number of reasons.
1. Banks have automated systems set up to determine whether or not to accept a charge. These systems review customer spending habits, the card balance and other information such as CVV and expirary date of the card used.
As these signals change consistently, a card that was used in the past can absolutely be declined in the future. Even if the card information is correct including the CVV and if you placed a successful order in the past with the same card, a future charge can still be declined due to their bank’s fraud systems.
2. Is it a debit card? Some debit cards require a PIN to be entered. If your trying to use one of these cards, you will need to use another card to make the purchase.
3. Does it have cross-border restrictions? Some cards have restrictions on cross-border usage. If the card was issued in a country other than where your business is located, this could be the problem. In this case, you should contact your bank to see if you have this restriction, and if so, if it can be removed.
It’s best for you to contact your bank directly to determine why your card was declined!